Christmas 2025 & New Year 2026

We're closed on the following dates:
Saturday 20 December 2025 - Sunday 28 December 2025
Wednesday 31 December 2025 - Thursday 01 January 2026 

LAST ORDERS: Orders received on 19 December before 12 noon will be dispatched same day, where possible.

Any orders received during this time will take longer to dispatch than our usual schedule and Royal Mail deliveries may take longer than their aim.

Order Dispatch Time

Orders are processed, packaged, and dispatched within 3 to 5 working days (excluding bank holidays). However, during busy periods, Pre-order items and during busy periods this may take a little longer. You will be notified should there be any additional delays to your order.

Orders are dispatched and collected by Royal Mail from Monday to Friday.

NEED IT SOONER? Select the “Rush My Order” delivery upgrade at checkout. Your order will be made & dispatched the following working day.

Delivery Options

We use Royal Mail for our UK & International Deliveries. Please visit www.royalmail.com for status updates regarding their delivery network service levels.

GREAT BRITAIN

• Standard Delivery: Royal Mail TRACKED48
  Standard Dispatch (3-5 days) followed by 2-4 Day Delivery aim*

• Express Delivery: Royal Mail TRACKED24
  Standard Dispatch (3-5 days) followed by 1-2 Day Delivery aim*
  

• Rush My Order + Royal Mail TRACKED24
  Next Working Day Dispatch followed by 1-2 Day Delivery aim*
  
• International (Standard)
  Standard Dispatch (3-5 days) followed by 5-7 Day Delivery aim*
  [Customs & Taxes are not collected by Allabouthebump Ltd UK]

• Collect from Allaboutthebump
  Standard Dispatch (3-5 days) followed by customer collection.
  Collections can be arranged by appointment. Our collection days & times are: Monday to Friday between 9:30 am and 4:30 pm

Once your order has been marked as complete, delivery tracking information will be added to your sales record and emailed to you. 

RETURNS

You have 30 days, from the date of order, to return your order to us for a refund.

Items must be returned in original packaging, new/unused condition, with any tags attached. As a small business, we are unable to offer a free returns service and would recommend that any items returned be sent by a tracked delivery option. Please package your return securely, include a copy of your order number, and post it back to us at:

Allaboutthebump Ltd
Customer Returns
Unit E4 Belvedere Point
Crabtree Manorway North
Belvedere  Kent
DA17 6AX

If there is an issue with your order, please contact our customer service team at info@allaboutthebump.co.uk. We aim to reply to all queries within 24 hours, Monday to Friday.

The following items are excluded from our returns policy:

• Made-to-order products
• Personalised products
• Baby Gift Hampers/ Sets
• Teethers/Hygiene-related items
• Product bundles which include any of the above

A return label fee of £3.99 will be deducted from any refund amount when using our returns portal service at royalmail.com

For full conditions of our returns policy, please see our Terms and Conditions section.

*Royal Mail aims to deliver your item within the timeframes shown; however, this service does not offer a delivery date guarantee, and on rare occasions deliveries may take a little longer. Please allow up to 10 business days for delivery with these Royal Mail delivery services.